Shenhua Printing Material Knife Plate Spring Pad: The Complete Process Implementation and Standardized Management of Customized Services
Customized services are the core means to meet the personalized die-cutting needs of printing and packaging enterprises. However, some suppliers in the industry have problems such as "slow response, poor accuracy, and delayed delivery" in their customized services. Shenghua Printing Materials has established a customized service system with the principles of "standardized requirements, standardized processes, and strict quality control" to ensure that the customized pads precisely match the customer's needs while guaranteeing delivery efficiency and quality stability.
During the demand communication stage, Shenghua Printing Materials formulates a standardized demand collection form, clearly specifying the customer's die-cutting equipment model, die-cutting material characteristics, complexity of die-cutting patterns, production speed, etc., as well as special conditions (such as high temperature, high oil contamination), to avoid deviation of the solution due to ambiguous requirements. The technical team will combine the collected information to conduct preliminary scheme design and have 1-2 rounds of scheme communication with the customer to confirm the hardness, thickness, size, type of back adhesive, etc. of the pad.
After the scheme is confirmed, it enters the sample testing stage. Shenghua Printing Materials uses rapid prototyping equipment to complete the production of the customized pad samples within 24-48 hours and provides them for the customer for on-machine testing for free. During the customer's testing period, the technical team will follow up throughout the process and collect data on die-cutting accuracy, pad durability, etc., and based on the test results, make minor adjustments and optimizations to the scheme until it meets the customer's expected effect.
During the mass production stage, Shenghua Printing Materials converts the customized scheme into standardized production instructions and incorporates them into the full-chain quality control system to ensure that the mass-produced products have the same performance as the samples. At the same time, it establishes an exclusive file for customized products, recording production parameters, quality inspection data, etc., to provide data support for subsequent repeat purchases or scheme optimization. In the delivery stage, dedicated packaging is provided for customized pads, marking product models, customized parameters, application scenarios, etc., to facilitate customer inventory management and use.